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With new building, Brown pays careful attention to details

Tupelo — Tour the halls of Prudential Magnolia Realty & Associates Inc.’s new building with broker/owner Esther Smith Brown, and you’ll quickly get a sense of Brown’s careful attention to details.

For example, instead of open modular units, agents have their own offices — “complete with their own door,” Brown joked, in a reference to the added privacy that agents appreciate.

And while conference rooms boast the usual business amenities, one is specifically “family-friendly” so clients’ children won’t be bored as their parents conduct business. But beyond the functional interior design, the new office also makes a statement in client convenience by providing several home-buying services under one roof.

Tupelo Mortgage Brokers and Tupelo Insurance, both owned by Brown, are located in the facility and closing attorneys also have space. While real estate clients don’t have to conduct business with all entities, they are all available on site if clients choose to do business with them, Brown noted.

Additionally, an Internet company called Skynet, which is co-owned by Brown and her husband, is also located in the columned, two-story brick building.

The 23-year-old business, which relocated to its new 10,000-square-foot headquarters at 2005 West Main Street in November, boasts 3,000 square feet in additional space from its previous location at 144 South Thomas Street. While taking on a major construction project is a job within itself, Brown said that she is pleased with the result that has emerged since construction began early this year — a more functional facility located in a highly visible part of Tupelo. While ample dedicated parking is another plus, Brown said that the company’s signage — which is anticipated in the next few weeks — will reinforce the company’s visibility.

“Given the location in such a high-traffic location, people will certainly know where we’re at,” Brown observed.

Brown cited the company’s growth and diversification as driving factors in her decision to construct the new building, which was designed by Ronald Garner and built by James Hunter.

“Over the years, we’ve gone from a company that was closing $17 million in sales a year to around $70 million,” Brown said. “We have been very fortunate in that the company has continued to expand, and I believe that a company is only as good as the people who work for it. When you treat people who work for you as part of your family, that feeling is reciprocated and everyone succeeds.”

Brown said that Prudential Magnolia Realty has 30 agents and eight support staff members and that “at some point” she could see the need for an in-house appraiser or rental manager.

While the home-like environment speaks to the heart of Prudential Magnolia Realty’s business, Brown said that the building also has a large training hall that charitable organizations may utilize for meetings.

Brown said that the company will likely have an open house in early 2005 after the hustle and bustle of the holidays. She also added that she is grateful for the opportunities she has had to grow her business over the years.

“I love what I do, and there’s never a day that I’m not ready to come to work,” Brown noted. “Our agents and staff are proud of our new building and it provides a great environment for great people to continue to work hard for our clients.”

Contact MBJ contributing writer Karen Kahler Holliday at mbj@msbusiness.com.

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