Jackson — Mississippi Filing Systems is in storage in a big way. The company that was founded in 1978 by Andy Anderson has a half-million cubic feet of storage and keeps boxes of paper documents for more than 200 state companies. It began as a dealer of automated filing and movable shelving systems.
Today the Jackson company has the latest technology for record storage, document scanning and filing solutions and equipment.
Brothers-in-law Mike Anderson and Barry McNair purchased the business in January 2005, both coming from sales backgrounds.
“We give customers all our options so they know what’s available to them,” McNair said. “Some still want paper storage. We have everything stored in boxes and use a bar code tracking system.”
Customers’ documents are readily available with deliveries made each business day at 10:30 a.m. and 2:30 p.m. While the co-owners see paper storage changing slowly, they note that customers often want to scan documents and also store them for a few years.
“It makes them more comfortable and we like to do both,” McNair said. “At this point it’s not viable for everyone to do away with paper. I think that’s changing slowly. We will see document scanning with computer retrieval more in the future. We offer scanning service with storage options.”
McNair and Anderson agree that a completely paperless society is not around the corner. There may even be more paper produced now than there used to be.
“People have a comfort level with having that piece of paper they can hold,” Anderson said. “Most of us will print out a long e-mail to hold it and read it. People still generate a lot of paper.”
Lower costs are an advantage of storage over scanning, along with the availability of hard copies that can be delivered to customers within a two-hour window. With document scanning, customers have the ability to pull up files on the computer and have it right there before them. Scanning also permits multiple users at the same time and documents can be retrieved from anywhere whether that’s an office, home or hotel room.
“Our customers include large corporations, law and accounting firms, insurance agencies, medical and dental clinics, banks and government agencies down to one man who cleans out his attic but doesn’t want to throw his papers away,” Anderson added.
Everything is secure in the record center with all the protection needed. Backup records are stored in a humidity-controlled vault.
Mississippi Filing Systems has 50 employees at five locations due to expansions over the past few years. Anderson and McNair say not having a centralized location is frustrating and they have plans to bring all operations under one roof in about a year and a half. They see the convenience of that as a key goal.
Among the employees are six factory trained technicians who maintain the products installed by the company. One technician is located at a Gulfport office that opened 20 years ago.
McNair, 40, has lived in Jackson all his life. Upon graduation from the University of Mississippi with a degree in business administration, he went to work in Standard Life Insurance Company’s management training program. After one year he was made manager of the records department. He has been with Mississippi Filing Systems for 16 years.
“Solving customers’ problems when it comes to the office environment and meeting people outside the office are the most rewarding things about what I do,” he says. “That’s what I like.”
Anderson, 37, also grew up in Jackson and worked in the family business from the age of 12. He worked on and off in summers, laughing that he was well paid to pull paper clips and staples out of documents in the microfilm scanning department. After earning bachelor’s and master’s degrees in business administration from Mississippi State University, he moved into sales at the company started by his parents.
“I liked sales because that drives the business but I like management best,” he says. “We’re more or less problem solvers.”
Contact MBJ contributing Lynn Lofton at firstname.lastname@example.org.