CLINTON — For a second year, the Mississippi Manufacturers Association (MMA) and the School of Business at Mississippi College (MC) will offer a Certified Manager of Performance Excellence in Manufacturing Program.
It begins January 18 and will meet every other Thursday in the boardroom of Anderson Hall at Mississippi College from 8:30 a.m. to 4:30 p.m. Session dates are: January 18, February 1, February 15, March 1, March 15, March 29 and April 12.
The program is built around the Baldridge Criteria for Performance Excellence, which is recognized as the finest management criteria in the world. By using this structured approach, all aspects of manufacturing management are covered and aligned with a strong emphasis being placed on producing world class results.
Malcolm Baldridge was U.S. secretary of commerce from 1981 until his death in a rodeo accident in Jul, 1987. Baldridge supported quality management as key to the country’s prosperity and long-term strength. He took a personal interest in the quality improvement law eventually named after him and helped draft one of the early versions.
Congress named the award after him, which is presented to manufacturing and service, small and large — and to education and healthcare organizations that apply and are judged outstanding in the seven areas covered in the MMA/MC program.
Seven major categories will be covered in the course with each being emphasized in the seven full-day sessions. They include: leadership, strategic planning, customer and market focus, measurement analysis and knowledge management, human resource focus, process management and business results.
“People who went through the program last year were very pleased with the quality and level of instruction. That’s why we wanted to continue working with the School of Business at Mississippi College to continue offering the program,” said Jay Moon, executive director of the Mississippi Manufacturers Association.
Moon said “our role is to try to encourage manufacturers to take a look at the program.”
Bill Barnett of Clinton, director of the executive development program in the School of Business at Mississippi College, worked with officials to start the program.
“The program was extremely successful last year and we got good feedback. We had 14 people enrolled,” said Barnett, who holds a master of business administration degree from Sanford University.
Barnett said the course is structured “so that material is not only immediately usable, but has a system where there can be continuous improvement.”
“Over 90% of all employment growth in Mississippi is produced by existing companies. It is imperative that Mississippi have the best-run organizations in the world. Raytheon’s major expansion in Forest is a great example for this type of economic development,” said Barnett.
He noted the North Mississippi Medical Center in Tupelo recently won the national Malcolm Baldridge Award for the top healthcare organization.
Both Raytheon and the NMMC use the Baldridge criteria in their operations, said Barnett.
Marcelo Eduardo, dean of the School of Business at Mississippi College, said, “The School of Business at Mississippi College is very proud of its association with the Mississippi Manufacturers Association. This association though the Performance Excellence Program in Manufacturing illustrates the type of practical, highly applicable and valuable program that the business community needs from business schools.”
“An integral part of the mission of the School of Business is to provide the business community with resources that complement and enhance their effectiveness. The Performance Excellence Program in Manufacturing is a great example of how we are accomplishing this,” said Eduardo.
“The pressures facing today’s firms, both large and small, are exacerbated by the multitude of control systems (accounting, management, finance, sales, operations, etc) utilized. But increasingly it is performance, regardless of the type of firm or the business segment that must be aggressively managed,” said Mark A. McComb, assistant professor of management science, Mississippi College School of Business.
McComb, who is among the program leaders and course instructors in this year’s program, said, “The Baldridge Criteria for Performance Excellence allows an organization to unify its approach to performance management and to bring together what are often disparate functions under a common framework with a common language. Therefore, the organization can place its managerial attention where it is most productive — on effectively managing and controlling performance.”
Bob Cline of Louisville, who recently retired from Raytheon in Forest where he served as manager of engineering quality, will be a facilitator for the program. “Hopefully, I will provide the glue that can tie it all together,” said Cline, who is a Mississippi Quality Award (MQA) Examiner.
“It (the program) provides a tried-and-true basis for comparison. It allows you to be objective and it gives you a standard of performance to compare against,” said Cline.
Mike Meadows, plant manager, Double G Steel Coatings in Jackson, was among the first class. “It was pretty intensive. I think it’s a good challenge for you to take a deeper look at your organization,” said Meadows.
The learning method includes intensive, interactive, groups using cases and experienced manufacturing leadership for instruction and extensive resources. Many assignment will utilize real applications, such as the participant’s organization. Course attendees will need to commit approximately eight hours of preparation time for each session, to explore case studies, conduct assessments of their organizations, review course text, or to prepare to share, experience, knowledge and expertise.
In addition to Cline and McComb, course instructors and program leaders also include:
• Cheryl Dale, professor of business, and Dean of the School of Business at William Carey University in Hattiesburg. She is a MQA judge and national Baldridge examiner.
• Duane Hamill, course designer, who has extensive experience in manufacturing. He recently retired as MDQ director and for the past eight years has been a senior examiner and team leader at the national Baldridge level.
• Julie Marcy, research biologist and manager of strategic planning for the Vicksburg District of the U.S. Army Corps of Engineers. She is a MQA examiner and national Baldridge examiner.
The cost per participant is $2,250. Half is due as a deposit and the balance is due before the start of the first session. To encourage multiple participants from the same organization, additional participants receive a 15% discount. For enrollment information, call Barnett at (601) 924-7756 as soon as possible.