Hancock Bank recently named two South Mississippi associates as senior vice presidents. Dawn Bastarache, recently named as retail delivery channel manager for Hancock Bank, is responsible for the strategy, effectiveness, and customer experience for all retail alternative delivery channels – including e-banking, mobile banking, interactive voice response customer interface (VRU), and ATM placement. In this new role, she is also a process consultant for the retail organization leading Branch Solutions and partnering with Retail Services and Information Technology to ensure the branch customer experience is enhanced through streamlined processes and enabling technologies.
Bastarache joined the Hancock team in 2007 as Strategic Services director. She has had a wide scope of banking experience during her career, ranging from call center management, process improvement, and business systems analysis to leading the company’s Project Management Office and quality initiatives. She is a graduate of Jacksonville State University and earned her M.B.A. from the University of Alabama. She is currently enrolled at the Graduate School of Banking at Louisiana State University.
Ron Milliet, chief technology officer, is the company’s senior technology leader responsible for the overall planning and execution of the company’s information technology strategy. Milliet received a bachelor’s degree in computer engineering technology from the University of Southern Mississippi and is a graduate of the Graduate School of Banking at LSU.
He has more than 18 years experience as a technology leader in various industries, ranging from technical involvement in systems design and IT security management at a large regional bank to leadership of technology teams at Georgia Pacific and Koch Industries.
Milliet serves on the United Way of South Mississippi technology steering committee and resides in Saucier with his wife, Michele, and their three children.
In a separate item, In the wake of tighter lending policies at banks around the country, Hancock Bank leaders Keith Williams and Brent Fairley have merged their banking expertise and hometown commitment to forge an easier, faster road to opportunity for Mississippi commercial customers grappling with today’s uncertain economy.
Recently promoted in a strategic move to further streamline Hancock’s commercial lending process, Williams serves as Mississippi president for commercial banking and senior regional credit officer, and Fairley leads the company’s statewide commercial lending division as Mississippi commercial manager.
The new assignments position Williams as head of the company’s credit decision-making process and Fairley as state manager of Hancock’s commercial lending team in Mississippi
According to Sam B. Kendricks, Hancock Bank’s chief credit officer, this new emphasis on a longstanding team approach to commercial lending melds the credit insights and lending expertise that have earned Williams and Fairley high regard throughout the Gulf Coast business community. While their titles have changed, the two South Mississippi natives remain key resources for Hancock’s commercial clients, and their expanded roles perpetuate a collaborative commercial banking partnership familiar to their Gulf Coast customers for the past 12 years.
Williams is a graduate of Delta State University as well as the Mississippi School of Banking and Graduate School of Banking at Louisiana State University. He is an alumnus of both Leadership Gulf Coast and Leadership Mississippi and is currently enrolled in the Gulf Coast Business Council Masters Leadership Class. Williams also chairs the City of Gulfport Planning Commission.
He is a Mississippi Coast Chamber of Commerce member, Gulf Coast Carnival Association board member and Executive Leadership Team member with the American Heart Association. Williams and wife, Shelley, have two sons and attend St. Mark’s Episcopal Church in Gulfport.
After earning a banking and finance degree from the University of Mississippi, Fairley began his Hancock Bank career in 1994. He has been a member of the company’s commercial lending team since 1996. Fairley completed the Mississippi School of Banking and the Graduate School of Banking at LSU. Also an alumnus of Leadership Mississippi, Fairley graduated from Leadership Gulf Coast and now serves on that organization’s board of trustees. Additionally, Fairley has served two terms as the Gulfport Chamber of Commerce vice president of finance.
He and his wife, Melinda, have three children.
The primary sales territory for both team members is Mississippi and West Tennessee.