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Hospital launches service to check ER wait times

FLOWOOD — River Oaks Hospital has added a texting option for ER Extra wait times. For those not requiring immediate emergent care, the ER Extra texting option is designed to help decision making in emergency care faster and easier.

The service allows users to simply text their zip code to ERTIME (378463) and they will receive the ER wait time at River Oaks..

In March, the hospital opened a new ER featuring private exam rooms, specialty care rooms and emergency specific imaging services. Since then, the facility has rolled out many mobile options. In addition to ER wait time texting, patients can check wait times online, download an ER Extra iPhone app or view digital billboards throughout the Jackson area. ER wait times reflect the average wait time of the previous hour of the patients that were triaged during that time, otherwise known as “time to triage.”

Source: River Oaks


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