MADISON — Community Trust Bank will hold a grand opening this month of its Madison Banking Center on Main Street in Madison.
Larry Ratzlaff, Mississippi president, Community Trust Bank, said, “Our new building incorporates innovative features that allow our employees to provide a quality service experience to our customers, which is our number one priority at Community Trust Bank. We want every customer to feel like our only customer every time.”
The new banking center includes multiple full service drive-through lanes, and new dialogue towers in the lobby. Customers are greeted when they enter the banking center by a representative at the concierge station or by one of the bankers in the center. The customer is then escorted to one of the dialogue towers where they stand side by side with a personal banker who will assist with the financial transaction, offering a more individualized, one-on-one service experience.
A grand opening celebration will be held Jan. 22, at 4:30 p.m. with a ribbon-cutting ceremony.