Regions Bank is ranked among the top 10 percent of companies in the recently released 2015 Temkin Experience Ratings compiled by customer experience research and consulting firm Temkin Group. This is the second year in a row in which Regions has been ranked among the top 10 percent.
Regions Bank ranked third in the bank industry category and tied for 22nd place overall in the rankings. To create the rankings, Temkin asked 10,000 U.S. consumers to rate their recent interactions with 293 different companies across 20 industries and then evaluated their experiences across three dimensions: success, effort and emotion.
Companies with 100 or more consumer responses were included in the 2015 Temkin Experience Ratings.
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