Acer recalls computers due to burn hazard

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Published: January 11,2010

Tags: computers, federal agency, manufacturing, product recall

The U.S. Consumer Product Safety Commission, in cooperation with Acer America Corporation, has issued a voluntary recall of approximately 22,000 Acer Aspire-series Notebook Computers.

According to the CPSC, an internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers. Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States, and no injuries have been reported.

The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer’s screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

The recalled units were sold at ABS Computer Technologies, D&H Distributing, Fry’s Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com.

The CPSC said consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit www.acer.com.

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One Response to “Acer recalls computers due to burn hazard”

  1. Daily Tech Deal: Tesco discounts Acer Aspire 5332 to £347 – Pocket-lint.com « Acer laptops info from the UK Says:

    [...] The U.S. Consumer Product Safety Commission, in cooperation with Acer America Corporation, has issued a voluntary recall of approximately 22,000 Acer Aspire-series Notebook Computers. According to the CPSC, an internal microphone wire under the palm Better Acer laptops [...]

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