Presley’s office scrutinizing wireless retailers
JACKSON — Northern District Public Service Commissioner Brandon Presley announced that his office has begun random checks of wireless phone retailers to ensure compliance with the Consumer Code for Wireless Service.
Designated wireless companies are required, by PSC order, to comply with the code, which provides consumer rights at the point of purchase; such as a 14-day trial period, the availability of a map detailing service and coverage along with eight other rights designed to protect consumers.
“It’s important throughout the year, but particularly here at Christmas time, that customers who are buying products and services from wireless companies be protected and that they know their rights when making these purchases,” Presley said.
“My office… will be making random checks of wireless retailers throughout the 33 counties in North Mississippi to make sure these rules are being followed and that customers are being afforded these rights.”
During the checks, Presley said employees of the PSC might request volunteer interviews with customers who have recently purchased wireless service.
To sign up for Mississippi Business Daily Updates, click here.
One Response to “Presley’s office scrutinizing wireless retailers”
Top Posts & Pages
- Hood clarifies opinion on open-carry gun law
- IKE TROTTER: There are primary changes in Social Security for 2014
- Expert on airlines predicts Jackson-Evers will keep remaining carriers
- MAN OF STEEL: Madhu Ranade leading Severstal Columbus
- C Spire launches next phase of 1-gig service rollout
- Town given Obamacare insurance break, but faces additional costs in 2015
- Alumni-couple donate $12.3M to Mississippi State
- Officials hand mayor projects list totaling $57.7M
- Public meeting called to mull future of convention center
- Court to hear case involving alligators and ExxonMobil