Presley’s office eyeing wireless carriers
by MBJ Staff
Published: January 12,2012
NORTH MISSISSIPPI — Northern District Public Service Commissioner Brandon Presley’s office has begun random checks of wireless phone retailers to ensure compliance with the Consumer Code for Wireless Service.
PSC regulations require designated wireless companies comply with the code, which provides consumer rights at the point of purchase such as a 14-day trial period, the availability of a map detailing service and coverage, along with eight other rights designed to protect consumers.
“Customers who are buying products and services from wireless companies should be protected, and it is important that they be made aware of their rights when making these purchases,” Presley said. “My staff has begun making random checks of wireless retailers throughout the 33 counties in North Mississippi to make sure these rules are being followed and that customers are being made aware of these rights at the point of purchase.”
During the checks, Presley said employees of the PSC could request volunteer interviews with customers who have recently purchased wireless service.
To sign up for Mississippi Business Daily Updates, click here.
Top Posts & Pages
- Fervor grows for Tuscaloosa Marine Shale
- Mississippi Power CEO's departure due to withholding Kemper information from regulators
- Click Boutique revives Hattiesburg downtown retail district
- Hosemann revels in victory over Court's redistricting ruling
- Nullification and interposition
- LNG facility hoping to begin exporting natural gas
- Tenn. company makes unspecified offer to lease hospital
- Airport's food irradiation business could create new jobs
- In wake of bond issue failure, golf course fights to stay playable