Report: Dropped calls=dropped carriers
by Wally Northway Published: September 10,2010
Among wireless customers who are most likely to switch providers, problem rates related to dropped calls have increased notably from six months ago, according to the J.D. Power and Associates U.S. 2010 Wireless Call Quality Performance Study—Volume 2. The semiannual study measures wireless call quality, based on seven problem areas that impact overall carrier performance: [...] [...]
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