Posts Tagged ‘Dr. Wayne Woo’

Woo goes extra mile for patients

by Martin Willoughby Published: March 27,2011

Tags: Dr. Wayne Woo, Martin Willoughby, MBJ Columns

For people in a service business, it is important to consider the perspective of the customer. It is not just about the service itself, it is also about the “experience” of the service. From first contact to final payment, your customers are creating impressions about your business. Every customer interaction has the potential to help […] [...]

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