Posts Tagged ‘software’

University chooses Bomgar’s remote IT support solution

JACKSON — La Salle University centralized its IT help desk efforts and processes with Bomgar’s secure remote support solution. La Salle offers more than 40 undergraduate majors, 15 minors, 15 graduate programs, and serves a total University student body of more than 7,300 students. The University consists of the main campus in Philadelphia, two satellite […] [...]

SmartSynch assembles team to bring smart meters to Michigan utility

JACKSON — SmartSynch has unveiled the team that will help provide the advanced metering system that will form the foundation of a grid and meter modernization program for Consumers Energy’s 1.8 million electric customers in Michigan. Members of the team include GE Energy, who will provide the meter hardware, and Grid Net, who will provide […] [...]

Dallas company looking to purchase Seventh Knight via stock swap

VICKSBURG — Fusion-Q of Dallas, Texas, has made a tender offer to acquire the shares of Seventh Knight Inc. Under the terms, Fusion-Q has tendered an offer to acquire Seventh Knight with Fusion-Q preferred stock in exchange for the 9,674,403 shares of common stock outstanding stock of Seventh Knight. Thereafter, each Fusion-Q preferred share would […] [...]

Itron signs agreement to buy SmartSynch for $100M

JACKSON — Itron Inc. of Liberty Lake, Wash., has signed an agreement to acquire SmartSynch Inc. in a transaction valued at $100 million. The parties said they expect the transaction to close in the second quarter of 2012. “SmartSynch is a compelling strategic acquisition that strengthens our position in the industry and with our energy […] [...]

Bomgar rolls out solution for Remedyforce platform

by MBJ Staff Published: February 10,2012

Tags: computers, hardware, information technology, product launch, roll-out, software, technology

JACKSON — Bomgar has introduced a new integration with the BMC Remedyforce Service Desk solution, BMC’s cloud-based IT service management solution (ITSM) built on Salesforce.com. According to Bomgar, it is the market’s first remote support integration for the Remedyforce platform. The Bomgar solution allows support technicians to launch a remote support session directly from the […] [...]

Bomgar introduces newest version of software

by MBJ Staff Published: January 15,2012

Tags: computers, hardware, information technology, product rollout, software, technology

JACKSON — Bomgar Corporation has released the latest version of it remote support software, Bomgar 12.1. The new version expands technicians’ ability to offer support both to and from mobile devices, for improved handling and utilization of today’s sophisticated smartphones and tablets. It also provides advanced smart card-based security controls, and greatly improves enterprise support […] [...]

Bomgar Corporation earns certification, accreditation

JACKSON — Bomgar Corporation has been awarded a Level 2 Federal Information Processing Standards Publications (FIPS) 140-2 Validation: Security Requirements for Cryptographic Modules for its B200, B300 and B400 appliances and version 10.6.2 software. FIPS 140-2 validation is a requirement for any cryptographic product, which will be used in a U.S. government agency network. According […] [...]

Q&A: Ralph Smith, President of edaptIT.com

by Amy McCullough Published: December 4,2011

Tags: Amazon, Buy.com, EBay, edaptIT.com, MBJ Q&A, Question & Answer, Ralph Smith, selling online, software

Long-time Mississippi resident Ralph Smith is president of Jackson-based edaptIT.com. To streamline his own online selling processes, Smith developed edaptIT software to better manage the backend aspects of selling online through multiple channels, such as eBay, Amazon and Buy.com. EdaptIT has four employees and is raising additional capital. He and wife Martha have three children. Q […] [...]

Bomgar unveils Intel-friendly IT support solution

by MBJ Staff Published: December 1,2011

Tags: computers, hardware, information technology, product rollout, software

JACKSON — Bomgar announced it can now enable IT support professionals to remotely troubleshoot and resolve issues below the operating system level by using Intel technology. Bomgar users can now access devices powered by Intel Core vPro processors to power up or down and reboot PCs, read and update the BIOS, reimage the drive, and […] [...]

Exceed Technologies expands into Tupelo

by MBJ Staff Published: December 1,2011

Tags: computers, expansion, hardware, information technology, software

TUPELO — Exceed Technologies, a full-service information technology company, has expanded into the Tupelo market. Exceed Technologies was founded in Columbus in 2001 by Jeremy Bandre’, the company president. Since then, it has grown from two employees to 19, with four of them working in the Tupelo location. “We’re proud of our company’s success in […] [...]

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