TUPELO — Renee Flowers, office manager for Physicians Urgent Care clinics in Corinth and Baldwyn, is the recipient of the 2012 Health Link Regional Office Manager of the Year Award.
The award was presented at the 16th annual Health Link Managed Care Conference. The conference was attended by Health Link employers and providers from north Mississippi and northwest Alabama.
Under the leadership of Dr. Patrick Tucker, Flowers has served as office manager for 12 years. She handles all of the insurance billing and follow up, bookkeeping and payroll duties for both clinic locations. Her employees also look to her to resolve computer issues that arise. She and her husband, Keith, have two children, Ashley and Payton. In addition to being involved with her children’s school and extracurricular activities, she is an active member of Oakland Baptist Church in Corinth, where she sings in the choir.
“The Health Link Regional Office Manager of the Year Award recognizes a unique profession that must understand the complexities of managed care and apply that knowledge to the overall operation of a provider’s business,” said Rose Mary Harvey, Health Link manager. “The growth and changes in managed care, as well as the yearly changes in coding and government regulations that apply to providers, make an office manager’s position challenging. It is often the office manager who helps develop an atmosphere of care and concern for patients’ well-being and makes them feel at ease when visiting a provider’s office.”