Tag Archives: customer satisfaction

J.D. Power ranks Southern region utilities on customer satisfaction

July 25, 2013

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J.D. Power has published the following survey results for its 2013 Electric Utility Residential Customer Satisfaction Study. The study ranks midsize and large utility companies in four geographic regions including East, Midwest, South and West. Companies in the midsize utility segment serve between 125,000 and 499,999 residential customers, while companies in the large utility segment serve 500,000 […]

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