Home » OPINION » Columns (page 2)


TODD SMITH — 7 ways social media can improve customer satisfaction


As many organizations already know, social media can be a powerful customer relationship tool, driving traffic to your brand. It can also damage your brand when not used properly. “Many brands have been severely damaged by not respecting social media, either by engaging on an ad hoc basis or simply having the wrong team or individual (or strategy) to manage ...

Read More »

BOOK BIZ — Narcissistic fashion world background for tale of friendship


This award-winning book is an odd story — sometimes twisted — that compels the reader to continue to the end. First published in 2005 and again in 2006, it’s the story of a 20-year friendship between two women as told through the thoughts of a stumbling, wreck-of-a-life former model, Alison. Veronica is the eccentric middle-aged office temp who somehow strikes ...

Read More »

BILL CRAWFORD — GOP debate fails voters

Republican presidential candidate, former Florida Gov. Jeb Bush, right, and Donald Trump joke during the CNN Republican presidential debate at the Ronald Reagan Presidential Library and Museum on Wednesday, Sept. 16, 2015, in Simi Valley, Calif. (AP Photo/Mark J. Terrill)

“We need the strongest military on the face of the planet,” said Carly Fiorina, one of the “winners” of last week’s Republican presidential debate. “And, specifically, what that means is we need about 50 Army brigades, we need about 36 Marine battalions, we need somewhere between 300 and 350 naval ships, we need to upgrade every leg of the nuclear ...

Read More »

Merit Health’s Steve Dobbs: There’s not going to be as many doctors to take care of people (VIDEO)

Robyn Pollack, senior director of communications and CEO Steve Dobbs

It’s not difficult to make the argument that the health care industry in America has been the premier growth business of the past 50 years. Consider these simple statistics.  According to government numbers, in 1960, total health expenditures in the United States totaled approximately $27.4 billion. This represented 5 percent of the gross domestic product of the U.S. at that ...

Read More »

OP-ED — Support for Initiative 42


We are products of Mississippi’s public schools, as are our children. We are proud of the education that we received, an education that allowed each of us to secure decent jobs and to become contributing citizens in our communities. That is exactly what we hope each child in a Mississippi school today will find … a way to fulfill whatever ...

Read More »

JOSH MABUS — Video Streaming: new screens, new horizons, old wisdom


You’ve probably heard this year’s college football opening weekend was the most watched of all time. The Ohio State / Virginia Tech matchup was the third most watched regular season game ever. There was another record put on the books. It was the most streamed college game of all time with 708,000 viewers watching through the Watch ESPN online streaming ...

Read More »

DAVID HAMPTON — Education is the singular issue for this election


  Candidates running for state office are talking about a lot of different things, but in this election year there is really only one issue to consider  — education. I have always avoided single-issue voting. Politics is an exercise in compromise and a politician should be judged on the whole. But this year, education is the only essential issue in Mississippi. ...

Read More »

BILL CRAWFORD — Pick candidates willing to hear “serious people”


He is not a serious person,” said Zbigniew Brzezinski.                                                                                                                               Who was he speaking of — Vladimir Putin, Benjamin Netanyahu, or Donald Trump?   Brzezinski is a serious person. The former advisor to Presidents Lyndon Johnson and Jimmy Carter and international relations realist played key roles in major international events such as the normalization of relations with China, the second Strategic Arms ...

Read More »