Tag Archives: small business

Service is everything when it comes to customer retention

May 28, 2013

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Nancy Anderson, MBJ contributing columnist

I ordered a shirt from L.L. Bean a few months ago. I liked it so much I ordered another one — same shirt, same size, different color. So certain I was that the second one would be as perfect as the first that I threw away the tags and shipping papers. Much to my surprise, […]

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Y’all can have bunch of fun marching, but I’ve got stuff to do

October 28, 2011

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I’ve been watching Ken Burns’ show “Prohibition” on PBS. It details how activism gets translated into policy and is a fascinating story. In the 1880s, women fueled the temperance movement. They were concerned about the effect of strong drink on their husbands. These women organized and gathered in front of saloons, kneeling and praying for […]

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Marketing a challenge for small businesses

September 25, 2011

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Marketing for a small business has always been a challenge, but with the advent of social networking, it’s now a lot cheaper. Anyone with access to the Internet can spread the word about a business. Most of the social sites are free and allow for instant access to hundreds, if not thousands, of potential customers. […]

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It’s all about small business in Mississippi

July 3, 2011

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More than half of all Mississippi businesses employ four workers or less. Now, that’s what I call small business! While we tend to focus on large corporations and large numbers of jobs, it’s the small businesses who contribute to our economy in meaningful ways. The Rust Belt has been known for its dependence on large […]

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