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Tag Archives: advertising

TODD SMITH — Social media overtakes TV as main source of news for millennials

The 18-24 crowd (younger Millennials) has used the internet as its primary source for news for several years. Now it is specifying “social media” as its main source of news, with that niche overtaking television for the first time. The information comes from a study done by The Oxford University Reuters Institute for the Study of Journalism. It looked at ...

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TODD SMITH: Master your crisis communications online

You have to do more these days to shift into gear when a crisis arises. It has to be a combination of positive PR, comprehensive and transparent messaging and a carefully articulated response statement – and in today’s fast-paced, plugged-in world, it must absolutely include a strategic social media response. With nearly two-thirds of American adults on social networking sites, ...

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JEFFREY GITOMER: What’s your ‘type’? Mine is ‘sales successful’

Everybody talks about “types” of people, in order to try and figure them out. Salespeople are all taught to mirror, model, and type their prospective customers. Big mistake. My opinion: total manipulation. Total joke. Total waste of time. The key word is harmonize. Not mirror or model. Harmonize is sincere. Mirror or model is manipulative. Get to know them as ...

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JEFFREY GITOMER — What is the key that unlocks the sale?

Is there a one word answer to making more sales happen? YES! Probing? Listening? Presenting? Talking? Assessing? Pain? Objections? Closing? Manipulating? The key to selling is not probing, listening, presenting, talking, assessing, pain, objections, and especially not manipulating. The key that unlocks sales is harmonizing. But you’d never know that from most salespeople’s actions. Selling is about understanding the other ...

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