JACKSON — Bomgar has introduced a new integration with the BMC Remedyforce Service Desk solution, BMC’s cloud-based IT service management solution (ITSM) built on Salesforce.com. According to Bomgar, it is the market’s first remote support integration for the Remedyforce platform.
The Bomgar solution allows support technicians to launch a remote support session directly from the BMC [...] [...]
by Associated Press Published: February 2,2012
Tags: broadband, colleges, computers, data, education, faculty, hardware, higher education, research, schools, science, Staff, students, universities
OXFORD — The University of Mississippi is the first entity to begin using the new Mississippi Optical Network, referred to as MissiON.
The network serves the Mississippi Research Consortium, which includes UM, Mississippi State University, the University of Southern Mississippi and Jackson State University. The network also serves the UM Medical Center, the Mississippi Department of [...] [...]
JACKSON — Bomgar Corporation has released the latest version of it remote support software, Bomgar 12.1. The new version expands technicians’ ability to offer support both to and from mobile devices, for improved handling and utilization of today’s sophisticated smartphones and tablets. It also provides advanced smart card-based security controls, and greatly improves enterprise support [...] [...]
JACKSON — The University of Mississippi Medical Center and the Mississippi State Department of Health has released more details about a stolen laptop computer containing sensitive, personal information about a health study’s participants as well as some UMMC patients.
UMMC and MSDH are informing nearly 1,500 participants in research studies of a breach of their personal [...] [...]
JACKSON — The Mississippi Broadband Connect Coalition has issued recommendations for improving access to high-speed Internet and encouraging digital literacy. These recommendations are the culmination of almost a year of study and meetings by stakeholders from the public and private sectors.
The Coalition also is partnering with the newly created Connect to Compete, a national private-nonprofit [...] [...]
by Associated Press Published: December 20,2011
Tags: colleges, computers, education, health, health study, healthcare, higher education, hospitals, identity theft, medicine, theft, universities
JACKSON — Officials are warning about 1,500 participants in health studies that a laptop containing some personal information was stolen.
The computer, assigned to a University of Mississippi Medical Center faculty member, was stolen Oct. 31 from a Jackson clinic after it was left unsecured. Records of one study, with 1,400 patients, include age, sex, race, [...] [...]
by MBJ Staff Published: December 15,2011
Tags: accreditation, certification, computers, computing, federal contracts, federal government, hardware, information technology, software, technology
JACKSON — Bomgar Corporation has been awarded a Level 2 Federal Information Processing Standards Publications (FIPS) 140-2 Validation: Security Requirements for Cryptographic Modules for its B200, B300 and B400 appliances and version 10.6.2 software.
FIPS 140-2 validation is a requirement for any cryptographic product, which will be used in a U.S. government agency network.
According to Bomgar, [...] [...]
JACKSON — Bomgar announced it can now enable IT support professionals to remotely troubleshoot and resolve issues below the operating system level by using Intel technology.
Bomgar users can now access devices powered by Intel Core vPro processors to power up or down and reboot PCs, read and update the BIOS, reimage the drive, and more, [...] [...]
TUPELO — Exceed Technologies, a full-service information technology company, has expanded into the Tupelo market.
Exceed Technologies was founded in Columbus in 2001 by Jeremy Bandre’, the company president. Since then, it has grown from two employees to 19, with four of them working in the Tupelo location. “We’re proud of our company’s success in Columbus, [...] [...]
HATTIESBURG — The office of State Auditor Stacey Pickering and the state College Board are looking into whether the University of Southern Mississippi violated state law in the purchase and distribution of 700 tablets in July and August as part of a pilot program.
Auditor’s office spokeswoman Lisa Shoemaker told the Hattiesburg American College Board officials [...] [...]
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