JACKSON — Bomgar has introduced a new integration with the BMC Remedyforce Service Desk solution, BMC’s cloud-based IT service management solution (ITSM) built on Salesforce.com. According to Bomgar, it is the market’s first remote support integration for the Remedyforce platform.
The Bomgar solution allows support technicians to launch a remote support session directly from the BMC [...] [...]
JACKSON — Bomgar Corporation has released the latest version of it remote support software, Bomgar 12.1. The new version expands technicians’ ability to offer support both to and from mobile devices, for improved handling and utilization of today’s sophisticated smartphones and tablets. It also provides advanced smart card-based security controls, and greatly improves enterprise support [...] [...]
David Land has joined Bomgar Corporation as a quality assurance engineer. Land grew up in Starkville. He graduated from Mississippi State University with a degree in business information systems in 1999.
After graduation, he moved to the Jackson area and worked briefly in the Mobile industry. Land’s experience also includes 11 years as a systems [...] [...]
by MBJ Staff Published: December 15,2011
Tags: accreditation, certification, computers, computing, federal contracts, federal government, hardware, information technology, software, technology
JACKSON — Bomgar Corporation has been awarded a Level 2 Federal Information Processing Standards Publications (FIPS) 140-2 Validation: Security Requirements for Cryptographic Modules for its B200, B300 and B400 appliances and version 10.6.2 software.
FIPS 140-2 validation is a requirement for any cryptographic product, which will be used in a U.S. government agency network.
According to Bomgar, [...] [...]
JACKSON — Bomgar announced it can now enable IT support professionals to remotely troubleshoot and resolve issues below the operating system level by using Intel technology.
Bomgar users can now access devices powered by Intel Core vPro processors to power up or down and reboot PCs, read and update the BIOS, reimage the drive, and more, [...] [...]
TUPELO — Exceed Technologies, a full-service information technology company, has expanded into the Tupelo market.
Exceed Technologies was founded in Columbus in 2001 by Jeremy Bandre’, the company president. Since then, it has grown from two employees to 19, with four of them working in the Tupelo location. “We’re proud of our company’s success in Columbus, [...] [...]
by MBJ Staff Published: November 18,2011
Tags: Amazon, amazon.com, american idol, aol, aol mail, aol.com, aquarius, auto trader, Best Buy, bikini, bing, Boatner Blankenstein, Bomgar, break ground, Cars, charlie sheen, CNN, comcast.net, computers, Costco, craigs list, craigslist, dailymotion, Dell, dictionary, diet, dogpile, drudge report, EBay, ebay motors, ebay.com, egotistic, espn, expedia, Facebook, facebook login, facebook.com, firefox, fox news, gmail, gmail.com, Google, Google Earth, google maps, google search, google.com, hardware, home depot, hot, hotels, hotmail, hotmail sign in, hotmail.com, hulu, imdb, information technology, infospacegames.com, integration, justin bieber, KACE, Keywords, kohl’s, lowes, map quest, mapquest, maps, medication, msn, msnbc, netflix, NEWS, Olympic, paypal, RAND, search engines, sears, service, software, Southwest Airlines, square feet, target, USPS, Verizon Wireless, Walmart, Weather, weather channel, weather.com, weight loss, white pages, Wikipedia, www.facebook.com, www.google.com, www.yahoo.com, yahoo, yahoo mail, yahoo.com, you tube, YouTube, youtube videos, youtube.com
JACKSON — Bomgar has unveiled its new and expanded integration with Dell KACE, a provider of systems management appliances.
The new integration will allow support technicians to launch a secure, Bomgar remote support session directly from the Dell KACE Service Desk and Inventory interfaces to immediately begin remotely diagnosing and solving customer problems.
In addition to improved [...] [...]
JACKSON — Bomgar has unveiled the new Bomgar iOS Customer Client, which offers remote support capabilities available for the iPhone and iPad.
The Bomgar solution already enables support technicians to push configuration profiles to end-users’ iOS devices, automating routine support tasks such as email and Wi-Fi settings configuration. With the new Bomgar iOS Customer Client, Bomgar [...] [...]
JACKSON — Inc. magazine has ranked Bomgar Corporation No. 1895 on its fifth-annual Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies.
Bomgar joins retailer ideeli, Spirit Airlines, television maker Vizio, Honest Tea, Dunkin Donuts and Metrokane, makers of the Rabbit corkscrew, among other prominent brands featured on this year’s list.
In a stagnant economic [...] [...]
RIDGELAND — Venture Technologies, Southeastern IT Solutions Company, has earned Cisco’s Gold Star for Customer Satisfaction Excellence for the 10th consecutive semi-annual period.
Customer Satisfaction Excellence is one of the highest distinctions a Cisco partner can achieve within the Cisco Channel Partner Program.
The recognition is awarded based on an independent quantitative survey of both pre-sales and [...] [...]
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