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Tag Archives: information technology

Exceed Technologies expands into Tupelo

TUPELO — Exceed Technologies, a full-service information technology company, has expanded into the Tupelo market. Exceed Technologies was founded in Columbus in 2001 by Jeremy Bandre’, the company president. Since then, it has grown from two employees to 19, with four of them working in the Tupelo location. “We’re proud of our company’s success in Columbus, and we see Tupelo ...

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Bomgar introduces new integration with Dell KACE

JACKSON — Bomgar has unveiled its new and expanded integration with Dell KACE, a provider of systems management appliances. The new integration will allow support technicians to launch a secure, Bomgar remote support session directly from the Dell KACE Service Desk and Inventory interfaces to immediately begin remotely diagnosing and solving customer problems. In addition to improved support capabilities for ...

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Bomgar introduces new Apple-friendly solution

JACKSON — Bomgar has unveiled the new Bomgar iOS Customer Client, which offers remote support capabilities available for the iPhone and iPad. The Bomgar solution already enables support technicians to push configuration profiles to end-users’ iOS devices, automating routine support tasks such as email and Wi-Fi settings configuration. With the new Bomgar iOS Customer Client, Bomgar users will now be ...

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Bomgar Corporation makes Inc. 500/5000

JACKSON — Inc. magazine has ranked Bomgar Corporation No. 1895 on its fifth-annual Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies. Bomgar joins retailer ideeli, Spirit Airlines, television maker Vizio, Honest Tea, Dunkin Donuts and Metrokane, makers of the Rabbit corkscrew, among other prominent brands featured on this year’s list. In a stagnant economic environment, median growth ...

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Venture Technologies earns Gold Star — again

RIDGELAND — Venture Technologies, Southeastern IT Solutions Company, has earned Cisco’s Gold Star for Customer Satisfaction Excellence for the 10th consecutive semi-annual period. Customer Satisfaction Excellence is one of the highest distinctions a Cisco partner can achieve within the Cisco Channel Partner Program. The recognition is awarded based on an independent quantitative survey of both pre-sales and post-sales support that ...

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Bomgar solution tested, supports new Mac operating system

JACKSON — Bomgar announced that the Bomgar remote support solution fully supports the newly released Mac operating system, Mac OS X 10.7 Lion. Since its inception, Bomgar has been a forerunner in remote support for Apple products and technology, being one of the first to fully support Mac OS X for both end customers and support representatives. Bomgar has updated ...

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Bomgar rolls out newest version of software

JACKSON — Bomgar has released Bomgar 11.1, the latest version of its remote support solution. With new capabilities designed to increase technician productivity and extend support to and from mobile devices, Bomgar 11.1 enables IT organizations to deliver support to nearly any system or device. It also optimizes IT operations and management with new analytics, and streamlines integrations with Help ...

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TekLinks moves up in VAR500 rankings

JACKSON — TekLinks  has been recognized by Everything Channel as a part of CRN’s 2011 VAR500 list, which ranks the top technology integrators in North America. Featuring the highest producing technology integrators and solution provider organizations in the IT channel, the VAR500 rankings consider earnings from hardware sales, software sales and managed IT services. Birmingham, Ala.-based TekLinks placed 269th in ...

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Bomgar lands new client in Smiths Group

RIDGELAND — Smiths Group PLC recently consolidated and centralized its IT functions with help from Bomgar. Terms were not disclosed. With 23,000 employees in 400 locations around the globe, Smiths Group delivers products and services that make the world safer, healthier and more productive, including threat and contraband detection, medical devices, energy, communications and engineering components. Prior to deploying the ...

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Bomgar forms strategic partnership with Fruition Partners

JACKSON — Bomgar and Fruition Partners have formed a strategic partnership to create an advanced integration between Bomgar’s remote support solution and SaaS for IT service management from ServiceNow. Fruition Partners has been a ServiceNow partner for more than three years. In partnership with Bomgar, Fruition has developed an integration that allows support representatives using ServiceNow to initiate a Bomgar ...

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