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Tag Archives: Phil Hardwick

PHIL HARDWICK — What remarkable associations do that others don’t

News

Why do some organizations thrive and really make a difference when others seem to be just hanging on? One thorough research project revealed that there are several things that make a significant difference in the success of associations. This research, which was conducted by the American Association of Society Executives, was presented in a book entitled 7 Measures of Success: ...

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Quality of life: It’s all about the perspective

southwest-desert-road

Is the quality of life in your community on the way up, going down or staying the same? Ask that question to a group of residents, and chances are that the response to that question will not be unanimous. Why? It’s all about perspective. Perspective is a way of looking at things. It is all that can be seen from ...

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Hardwick to lead MAPE

The Mississippi Association of Partners in Education recently elected new officers and board members. Board member Phil Hardwick of The Hardwick Company, LLC, was elected president. Board member Maggie Stevenson of Mississippi Public Broadcasting was elected first vice president, and Vickie Powell of Mississippi Economic Council was re-elected secretary. Officers returning to fulfill remaining terms are 2nd Vice President Leslie ...

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PHIL HARDWICK — Smartphone apps for public officials

smart phone

Nearly two-thirds of Americans now have smartphones. And on those smartphones are so-called apps of every description. How extensive are smartphone apps? From July 2008 to June 2016 there has been a cumulative total of 130 billion apps downloaded from Apples app store. What does it all mean? And what are the must-have apps for a smartphone? So what is ...

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PHIL HARDWICK — Anatomy of a failed economic development project

economic development

This is the story of a failed economic development project. The names and locations have been changed to protect the guilty. It is a lesson for economic developers and community leaders seeking to recruit large projects to their areas. A large retailer operating in a dozen states in the southeastern part of the United States was seeking to expand. Headquartered ...

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PHIL HARDWICK — Strategic planning retreats: A Q&A

economic development

It seems that more companies and organizations are holding strategic planning retreats. This is likely due to the current and unprecedented change going on in the business world and in society. As someone who has been facilitating strategic planning retreats for over 20 years, I thought you might find it useful to share with you the most common questions I ...

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PHIL HARDWICK — Which lane are you in?

transportation

Driving toward downtown Jackson on Interstate 55 from the north, a driver encounters something known locally as “the waterworks curve.” There are three southbound lanes at that point. In typical urban interstate motoring fashion, drivers begin jockeying for lanes as they approach their desired exit, of which there are three in the next mile. The first is Fortification Street, the ...

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PHIL HARDWICK — Which lane are you in?

tortoise-and-hare-bugs-learns-a-lesson

  Driving toward downtown Jackson on Interstate 55 from the north, a driver encounters something known locally as “the waterworks curve.” There are three southbound lanes at that point. In typical urban interstate motoring fashion, drivers begin jockeying for lanes as they approach their desired exit, of which there are three in the next mile. The first is Fortification Street, ...

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PHIL HARDWICK — What was your best customer service experience last year?

customer-service-smile

That’s the question I asked 31 participants at a recent workshop I was facilitating. The responses were enlightening, entertaining and had something in common. In almost every case an employee with the company or organization had gone beyond their regular job duties to make sure that the customer was more than satisfied, indeed received something that they had not expected. ...

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PHIL HARDWICK — The growing importance of symbols

harvard symbol

  Today I wore my hound’s-tooth hat to the office. I did not get past the reception room before someone said, “Roll Tide.” Why did that happen? It’s because just about everyone in the South knows that the hound’s-tooth hat is the headgear often worn by legendary University of Alabama football coach Bear Bryant. Although he retired in 1982, it ...

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