JACKSON — Bomgar has introduced a new integration with the BMC Remedyforce Service Desk solution, BMC’s cloud-based IT service management solution (ITSM) built on Salesforce.com. According to Bomgar, it is the market’s first remote support integration for the Remedyforce platform.
The Bomgar solution allows support technicians to launch a remote support session directly from the BMC [...] [...]
JACKSON — Bomgar Corporation has released the latest version of it remote support software, Bomgar 12.1. The new version expands technicians’ ability to offer support both to and from mobile devices, for improved handling and utilization of today’s sophisticated smartphones and tablets. It also provides advanced smart card-based security controls, and greatly improves enterprise support [...] [...]
by MBJ Staff Published: December 15,2011
Tags: accreditation, certification, computers, computing, federal contracts, federal government, hardware, information technology, software, technology
JACKSON — Bomgar Corporation has been awarded a Level 2 Federal Information Processing Standards Publications (FIPS) 140-2 Validation: Security Requirements for Cryptographic Modules for its B200, B300 and B400 appliances and version 10.6.2 software.
FIPS 140-2 validation is a requirement for any cryptographic product, which will be used in a U.S. government agency network.
According to Bomgar, [...] [...]
Long-time Mississippi resident Ralph Smith is president of Jackson-based edaptIT.com. To streamline his own online selling processes, Smith developed edaptIT software to better manage the backend aspects of selling online through multiple channels, such as eBay, Amazon and Buy.com. EdaptIT has four employees and is raising additional capital. He and wife Martha have three children.
Q [...] [...]
JACKSON — Bomgar announced it can now enable IT support professionals to remotely troubleshoot and resolve issues below the operating system level by using Intel technology.
Bomgar users can now access devices powered by Intel Core vPro processors to power up or down and reboot PCs, read and update the BIOS, reimage the drive, and more, [...] [...]
TUPELO — Exceed Technologies, a full-service information technology company, has expanded into the Tupelo market.
Exceed Technologies was founded in Columbus in 2001 by Jeremy Bandre’, the company president. Since then, it has grown from two employees to 19, with four of them working in the Tupelo location. “We’re proud of our company’s success in Columbus, [...] [...]
by MBJ Staff Published: November 18,2011
Tags: Amazon, amazon.com, american idol, aol, aol mail, aol.com, aquarius, auto trader, Best Buy, bikini, bing, Boatner Blankenstein, Bomgar, break ground, Cars, charlie sheen, CNN, comcast.net, computers, Costco, craigs list, craigslist, dailymotion, Dell, dictionary, diet, dogpile, drudge report, EBay, ebay motors, ebay.com, egotistic, espn, expedia, Facebook, facebook login, facebook.com, firefox, fox news, gmail, gmail.com, Google, Google Earth, google maps, google search, google.com, hardware, home depot, hot, hotels, hotmail, hotmail sign in, hotmail.com, hulu, imdb, information technology, infospacegames.com, integration, justin bieber, KACE, Keywords, kohl’s, lowes, map quest, mapquest, maps, medication, msn, msnbc, netflix, NEWS, Olympic, paypal, RAND, search engines, sears, service, software, Southwest Airlines, square feet, target, USPS, Verizon Wireless, Walmart, Weather, weather channel, weather.com, weight loss, white pages, Wikipedia, www.facebook.com, www.google.com, www.yahoo.com, yahoo, yahoo mail, yahoo.com, you tube, YouTube, youtube videos, youtube.com
JACKSON — Bomgar has unveiled its new and expanded integration with Dell KACE, a provider of systems management appliances.
The new integration will allow support technicians to launch a secure, Bomgar remote support session directly from the Dell KACE Service Desk and Inventory interfaces to immediately begin remotely diagnosing and solving customer problems.
In addition to improved [...] [...]
TUPELO — Circadence, a Boulder, Col.-based provider of WAN and network optimization solutions for commercial and government customers, has issued its 21st United States patent, which focuses on network optimization to further enhance UDP streaming.
This latest patent is a product of Circadence’s development team at its Advanced Research and Development Facility in Tupelo.
The technology provides [...] [...]
JACKSON — Bomgar has unveiled the new Bomgar iOS Customer Client, which offers remote support capabilities available for the iPhone and iPad.
The Bomgar solution already enables support technicians to push configuration profiles to end-users’ iOS devices, automating routine support tasks such as email and Wi-Fi settings configuration. With the new Bomgar iOS Customer Client, Bomgar [...] [...]
JACKSON — Microsoft Corporation has wired its final $5 million to a state account as part of a multi-million-dollar anti-trust settlement the company reached with the state in 2009, announced Attorney General Jim Hood.
“We collected $48.5 million for the state and $1 million for Mississippi consumers who redeemed their vouchers,” said Hood. “Mississippi recovered more [...] [...]
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