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Tag Archives: wireless

AT&T three-year infrastructure investment tops $1B

JACKSON — AT&T reports it has invested more than $1 billion in its wireless and wired networks in Mississippi between 2011 through 2013. Advancing its Project Velocity IP (VIP), an investment plan to expand and enhance its wireless and wired IP broadband networks, AT&T made 696 network upgrades statewide in 2013. Upgrades included new cell sites, the addition of wireless ...

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AT&T ranks highest in J.D. Power 2014 wireless full-service customer care study

AT&T has been ranked highest in customer service for the second time in a row for national carriers, according to the latest J.D. Power study released this week. In the 2014 Wireless Customer Care Full-Service Study, AT&T outscored all other full-service wireless providers for the overall customer service experience measured across its online, retail, and call centers. Once again, AT&T ...

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Verizon ranks tops in state in J.D. Power poll

JACKSON — When it comes to network quality in Mississippi, Verizon Wireless ranks highest among U.S. wireless providers, according to the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study, Volume 2. The Southeast region includes the Gulf Coast states of Mississippi, Alabama, Louisiana and Florida. The J.D. Power and Associates study measured network quality among all U.S. ...

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C Spire Wireless launches new home phone service

RIDGELAND — C Spire Wireless has launched a new service that provides home phone service using the company’s personalized wireless network instead of a landline or broadband connection. C Spire Home Phone Connect service features a fixed wireless voice terminal that offers unlimited local and long-distance calling while on the company’s personalized network. The device is compatible with most conventional ...

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Entergy Corp. adds new app for iPhone

NEW ORLEANS — Entergy Corporation has added a new tool to its digital communications — The Entergy App for iPhone. The first version of the Entergy app features customer account information, company news, nuclear energy basics, environmental performance details and more. Rod West, executive vice president and chief administrative officer, said, “We have such a wide range of audiences with ...

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Cellular South to become C Spire, touts 'personalized wireless'

RIDGELAND — On Monday, Cellular South will get a new name — C Spire Wireless — and the company says it will also become the nation’s first wireless provider to introduce personalized wireless services. “We have entered a new era in wireless – an era centered on broadband networks, mobile computing devices and now personalized services. Completing calls is only ...

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Hockey team to use Bomgar wireless technology

RIDGELAND – Bomgar Corp. announced that the National Hockey League’s Pittsburgh Penguins has selected Bomgar’s remote support solution to enhance IT support for its employees and partners. Bomgar enables the Penguins’ IT team to remotely configure and fix desktops, laptops, mobile devices and unattended devices, whether they’re at home or on the road. The Pittsburgh Penguins have moved to the ...

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Verizon testing fleet working state

Since its creation in 2000, Verizon Wireless has employed real-life test men and women to monitor and test the company’s network by driving its fleet of vehicles. Ten years later, that fleet has more than tripled in size with Verizon Wireless now operating 100 specially equipped, company-owned and -operated test vehicles, the largest wireless network testing fleet in the United ...

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