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Illegal switching of long-distance service a major consumer fraud issue

Caution urged when switching long-distance

If you receive a telephone call from a company you have never heard of asking you to consider switching your long-distance telephone service, refusing to take the call might be the best option.

Illegal switching of long-distance service is a major consumer fraud issue. Some companies are taping the phone conversations and twisting them so it appears the consumer has agreed to switch service when that wasn’t intended.

“One thing we are running into is that people will get a call asking if they would like a long-distance rate of 8


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