Home » NEWS » Bomgar lands new client in Smiths Group

Bomgar lands new client in Smiths Group

RIDGELAND — Smiths Group PLC recently consolidated and centralized its IT functions with help from Bomgar.

Terms were not disclosed.

With 23,000 employees in 400 locations around the globe, Smiths Group delivers products and services that make the world safer, healthier and more productive, including threat and contraband detection, medical devices, energy, communications and engineering components.

Prior to deploying the Bomgar solution, Smiths Group operated under a decentralized IT model, where each division had its own CIO and managed its IT independently from the rest of the company. The company made a strategic decision to consolidate IT functions and centralize its end-user support processes, which were being handled regionally using a variety of help desk systems.

Source: Smiths Group


… we’d like to ask for your support. More people are reading the Mississippi Business Journal than ever before, but advertising revenues for all conventional media are falling fast. Unlike many, we do not use a pay wall, because we want to continue providing Mississippi’s most comprehensive business news each and every day. But that takes time, money and hard work. We do it because it is important to us … and equally important to you, if you value the flow of trustworthy news and information which have always kept America strong and free for more than 200 years.

If those who read our content will help fund it, we can continue to bring you the very best in news and information. Please consider joining us as a valued member, or if you prefer, make a one-time contribution.

Click for more info

About For the MBJ

Leave a Reply