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Viking Range to pay penalty for alleged defects

GREENWOOD — The Viking Range Corporation will pay a $450,000 civil penalty for failing to report defects in its refrigerators.

The U.S. Consumer Product Safety Commission announced the agreement yesterday.

The CPSC had alleged Greenwood-based Viking was aware for years of a defect involving its refrigerator door hinge support mechanisms that resulted in incidents and injuries to consumers but failed to report immediately to CPSC as required by federal law.

Viking reported the safety defect in April 2009 and recalled more than 45,000 refrigerators in June 2009. The CPSC says Viking was aware of at least 10 reports of injuries involving refrigerator hinge failures going back over several years.

Viking sold the refrigerators through appliance and specialty retailers from July 1999 through April 2006.

Viking did not admit to any wrongdoing.

Source: AP


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About Megan Wright

One comment

  1. This is disappointing to me that a Mississippi company with a great name has failed to put out a product that is of the highest quality of workmanship. People that buy Viking pay a premium and expect more for what they buy. We recently lost a home in the April 27th storm and have considered Viking… maybe not now.

    Along these same lines, another company with a great reputation, Remington, has failed to live up to its quality control commitment. This has gone on for years with their Remington 700 firearms. In about 20,000 of these firearms the weapon will fire without touching the trigger. In one of these cases the firearm clicked in the court room, no round was in the weapon, but the judge noticed and awarded 17 million dollars.

    Just like Viking, Remington, has made a recall, but does not admit to any wrongdoing. I am not from Missouri… “The show me state,” but if you made it and it does not work, or meet safety standards, whose fail is that?

    The U.S. Consumer Product Safety Commission has standards, OSHA has standards, but if Viking, or Remington, does not have enough pride in their company to stand up for superior standards then they should not expect the public to grant them premium ratings. In these two cases just being better that “Brand X” should not be enough!

    To demand a premium price, more important, a premium reputation, does the public not have the right to expect superior workmanship, pride and integrity? When money becomes more important than your reputation… you have no reputation!

    Wain Reily

    PS: I hope this is passed on to Viking!

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