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Most said to want Kemper refund checks, not credits


Associated Press

The unit of Atlanta-based Southern Co. said Monday that 110,000 customers had contacted it by Friday to ask that refunds be issued as checks, not as bill credits. Customers who didn’t request checks will automatically get credits.

The state Supreme Court ordered Mississippi Power in February to refund about $377 million to its 186,000 customers — money the court found was part of an illegal rate increase between April 2013 and July 2015. A residential customer who used 1,000 kilowatts per month for the entire 28-month period is expected to receive a refund of about $650.

Friday was the last day to make a choice online of a check or credit, though customers can still call (800) 532-1502 or visit a company office to request a check, spokesman Jeff Shepard said. Of the 125,000 customers who have contacted Mississippi Power, 88 percent wanted a check.

Checks or bill credits will begin Nov. 9, and Shepard said all checks should be mailed out by Dec. 4. Bill credits will take longer to complete in most cases, because a typical residential credit is large enough to cover more than four months’ worth of bills.



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About Jack Weatherly


  1. Havey checks been mailed out? When can I expect them?

  2. notify me by email when my check been mailed out

  3. please notify me when my check been mailed out by email

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