Home » NEWS » Energy » Entergy Mississippi announces new customer service leaders

Entergy Mississippi announces new customer service leaders

Robbie Kemp

Jeanine Brooks

Martin McGee

Tammy Rankin

Several experienced Entergy Mississippi employees will fill roles with the company:

Jeanine Brooks, senior manager of distribution operations, southern region. A native of Brandon, Brooks began her career with Entergy Mississippi in 1989 and has served as construction manager since 2016. She has held roles in several departments, including the customer contact center and distribution operations, In her tenure with the company, Brooks’ work has included customer issues resolution, design, reliability, distribution line supervision, safety and project management. She earned a bachelor’s degree in business administration from Mississippi College in 2015.

Martin McGee, manager, customer service support. McGee has more than 31 years of experience with Entergy. He has been a supervisor in several roles in the company, from engineering to the customer service center. McGee also experience in engineering design, customer service account management, rate schedules, contractor oversight, reliability, project management and customer service policy application to the position. He has a Bachelor of Science in electrical engineering from Mississippi State University.

Robbie Kemp, customer service representative, Madison County. Kemp joined Entergy in 1986 as a marketing representative, served in the design and credit and collections departments, and has held many different roles within the customer service organization. She holds a Bachelor of Science in business administration from the University of Southern Mississippi and a master’s degree in organization and management from Capella University.

Tammy Rankin, customer service representative, Clinton. Rankin joined Entergy in 1995 and has served in numerous roles in customer service, distribution, and credit and collections. She holds an undergraduate degree in psychology and a master’s degree in management in business from Belhaven University. Rankin is pursuing a doctoral degree in business management with an emphasis in human resource.

BEFORE YOU GO…

… we’d like to ask for your support. More people are reading the Mississippi Business Journal than ever before, but advertising revenues for all conventional media are falling fast. Unlike many, we do not use a pay wall, because we want to continue providing Mississippi’s most comprehensive business news each and every day. But that takes time, money and hard work. We do it because it is important to us … and equally important to you, if you value the flow of trustworthy news and information which have always kept America strong and free for more than 200 years.

If those who read our content will help fund it, we can continue to bring you the very best in news and information. Please consider joining us as a valued member, or if you prefer, make a one-time contribution.

Click for more info

About MBJ Staff